Monetize! Amsterdam - Adam Dorrell, CEO & Co-Founder of CustomerGauge

Account Experience: The New Frontier of B2B CX
Adam Dorrell
CEO and Co-Founder, CustomerGauge

The CX landscape is changing, and the B2B economy is being left behind. In a field riddled with CX tools that underserve the complexities of B2B customer journeys and hierarchies, CEO Adam Dorrell introduces a new path forward on the journey to ROI and customer-centricity: the Account Experience.