Monetize! Amsterdam - Amazon Web Services

Shahbaz Alam
Senior Practice Manager
Amazon Web Services

Transforming CX Through AI and Personalization Amazon, one of the most recognizable brands in the world, has been at the forefront of the CX movement for years. Learn how the technology arm of the conglomerate, AWS, is using cutting-edge AI to transform the customer experiences of some of the world’s largest brands.

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