Monetize! 2018 Boston Recap
Located at the beautiful Lenox Hotel in downtown Boston, Monetize! 2018 brought together the best the customer experience industry has to offer. Over the course of the event, CEO Adam Dorrell and COO Camilla Scholten were joined on the stage by renowned experts in the industry—from Forrester’s in-house CX guru, Maxie Schmidt, to co-inventor of the Net Promoter Score®, Laura Brooks.
Monetize! 2018 also introduced groundbreaking research and innovations in Net Promoter, including CustomerGauge’s 2018 NPS® & CX Benchmarks Report, done in collaboration with MIT, the launch of the first-of-its-kind Monetize & Retention software suite, and customer success stories from top companies including Black Duck Software, Legacy ER & Urgent Care and SuperOffice AS.
Don't miss out on game-changing insights in the CustomerGauge 2018 Net Promoter and CX Benchmarks Report: https://customergauge.com/benchmarks-report